In compliance with the provisions of the General Data Protection Regulation (GDPR 2016/679), PLANIFICACIÓN URBANA SOSTENIBLE, S.L. informs the users of the web site

Who is responsible for processing your data?

The data you provide us with through the forms on this web site will be included for processing, the processing controller of which is PLANIFICACIÓN URBANA SOSTENIBLE, S.L. with Company Tax Number B87671053 and address for the purposes of notice in C/ Orense, 25, 7B derecha, 28020, Madrid.

You can contact them by calling (+34) 910520335 or by email to

What is the purpose of processing your data?

On this web site personal data is collected from various forms. The data requested on each form is necessary for the purpose for which it is obtained. The purpose of processing the data is as follows:


The purpose of collecting data on this form is to be able to reply to consultations made and to send users the information requested using the email or telephone indicated on the form.


If the user has contacted us through the email published on this web site, their data will be processed in order to reply to the questions raised and to be able to send the information requested using the email from which the consultation was received.

What category of data do we process?

The data collected refers to, including without limitation, the category of identifying information, such as: Name and surnames, telephone, email, plus the IP address from where they access the data collection form.

For how long do we keep your data?

We keep your personal data from when you give your consent until you cancel it, or ask us to limit the processing. In those cases, we will keep your data blocked during the period required by law.

Do we create profiles with your data?

With the data introduced by the user no automated decisions will be taken, or profiles created.

What gives us the legal capacity to process your data?

Our legal capacity for processing your data is the express consent given in a positive and affirmative act (completing the corresponding form and marking the box for your acceptance of this policy) at the time of providing us with your personal data. Users must fill in the fields requested in order to be able to send the completed forms; if the fields indicated are not filled in, the user will be unable to send the form.

The processing of data sent through the email published on the web site is legitimised by the legitimate interest of our company in replying to the communications received.

To whom do we transfer your data?

No data will be shared or international data transfers made, other than those authorised by tax, commercial and telecommunications legislation, and also in any cases in which we are formally requested by a court.

Which third parties provide services on this web site?

The following service providers are used for developing this web site:

Hosting: The servers where our web site is hosted are located in the EU.

What rights do you have and how can they be exercised?

Users have the right to access their personal data, to request the rectification of inaccurate data, and to have it deleted when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances they may also request the limitation of the processing, in which case we will only keep the data for the filing or defence of claims, and to request the portability of their data. For reasons related to their particular situation, they may object to the processing of the data and PLANIFICACIÓN URBANA SOSTENIBLE, S.L. will stop processing it, unless there are compelling legitimate reasons, or for filing or defending any possible claims.

Applicants may revoke the consent given at any time. Applicants may exercise their rights by writing to the email or at the offices located in C/ Orense, 25, 7B derecha, 28020 in Madrid, attaching a copy of their DNI (Spanish National Identity Card), indicating the right being exercised. You can also file a complaint with the Spanish Data Protection Agency.

What safety measures do we have in place?

As part of our commitment to guaranteeing the safety and confidentiality of your personal data, we inform you that we have implemented the necessary technical and organisational measures to ensure the safety of personal data and prevent their alteration, loss and unauthorised processing or access, taking into account the state of technology, the nature of the data stored, and the risks to which they are exposed, according to Art. 32 of the GDPR (EU) 679/2016.

How do our social networks operate?

You can share our content through our social networks or leave any comments, photos or videos, provided that they are of interest to the whole community.

Our social networks are constantly supervised so that we can attend to your questions and comments as quickly as possible.

We want them to be a space for everyone to enjoy, so it is important that we all comply with certain rules for social harmony:

  1. You are responsible for the content you publish, don’t infringe any rights, laws or regulations.
  2. Take care with your wording and tone, avoid publishing any abusive, defamatory or obscene information.
  3. Respect the right to privacy, don’t make any wrongful, offensive or discriminatory comments about others.
  4. Avoid making fraudulent, deceptive or misleading comments.
  5. We don’t allow spam, or advertisements or commercial messages, we don’t want repetitive messages.
  6. We will not enter into conversations with profiles we consider to be fake.

Please bear in mind that the content published by followers on our pages do not necessarily reflect our company’s point of view.

If your comments don’t comply with the “House Rules”, they could be deleted, suppressed or blocked. Anyone publishing prohibited content will be blocked from the community.

We reserve the right to alter these rules at any time and without prior notice.